on 08-05-2020 11:40
Hi,
On average I use only about a third of my monthly allowance. It renews on the 4th of the month. This month, the following day I received a message saying I had used up 80% of my allowance, now it has all gone.
I've been at home all this time, using wifi on the phone. How could all this data have been used in just a couple of days? I don't want to buy a bolt on in case there is a problem and the same thing happens.
Thanks
on 08-05-2020 11:42
You need to turn data off when using wifi.
If it drops out, your data will be used instead.
on 08-05-2020 11:43
on 08-05-2020 11:58
on 08-05-2020 11:58
Thanks.
Yes, I should have added that I haven't used my phone in the last couple of days either.
I can't figure why 3x as much data has been used in just two days than would normally be used in 30 (and being at home I would have thought my data usage would go down if anything). Strange.