Coverage in South of France

[Anonymous]

Hi - I'm new my name's Maureen.  I used to have a good signal here in my holiday home in the South of France but no more....... The network used to connect through Orange but not now for some reason it is Bouygues, whose signal is sometimes non existent. What's gone wrong between O2 and Orange?  I try all sorts of reconfiguring eg switch off automatic select Orange, turn off, turn on etc etc - so frustrating...... why doesn't it connect with orange any more?

[adamtemp64]

lots are reporting this if on contract and when you get a signal ring this number for free and ask why

From abroad

+44 844 809 0200

Free‡

[Anonymous]

Maureen could you re post here with what they say to you ?

The info will hopefully help another person in the same situation.

[adamtemp64]

I have flagged this and several other threads via twitter @o2 and they are investigating if there is an issue this search shows a few other orange france issues in last 2 or so weeks http://t.co/enm2EptV2W

[Anonymous]

Thank you Adam.

Lets hope 02 sit up and take note.

[adamtemp64 · Accepted solution]

o2 twitter have just tweeted me this

We just got an update explaining the roaming issue with Orange FR should be resolved - customers may need to manually select the network

[Anonymous]

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@Anonymous wrote:

Hi - I'm new my name's Maureen.  I used to have a good signal here in my holiday home in the South of France but no more....... The network used to connect through Orange but not now for some reason it is Bouygues, whose signal is sometimes non existent. What's gone wrong between O2 and Orange?  I try all sorts of reconfiguring eg switch off automatic select Orange, turn off, turn on etc etc - so frustrating...... why doesn't it connect with orange any more?

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I have had the same problem but in Croatia texts failing and calls failing as soon as i have dialled anyone else had problems from there ?

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@Anonymous wrote:

Hi - I'm new my name's Maureen.  I used to have a good signal here in my holiday home in the South of France but no more....... The network used to connect through Orange but not now for some reason it is Bouygues, whose signal is sometimes non existent. What's gone wrong between O2 and Orange?  I try all sorts of reconfiguring eg switch off automatic select Orange, turn off, turn on etc etc - so frustrating...... why doesn't it connect with orange any more?

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[adamtemp64]

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@Anonymous wrote:

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@Anonymous wrote:

Hi - I'm new my name's Maureen.  I used to have a good signal here in my holiday home in the South of France but no more....... The network used to connect through Orange but not now for some reason it is Bouygues, whose signal is sometimes non existent. What's gone wrong between O2 and Orange?  I try all sorts of reconfiguring eg switch off automatic select Orange, turn off, turn on etc etc - so frustrating...... why doesn't it connect with orange any more?

---

I have had the same problem but in Croatia texts failing and calls failing as soon as i have dialled anyone else had problems from there ?

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@Anonymous wrote:

Hi - I'm new my name's Maureen.  I used to have a good signal here in my holiday home in the South of France but no more....... The network used to connect through Orange but not now for some reason it is Bouygues, whose signal is sometimes non existent. What's gone wrong between O2 and Orange?  I try all sorts of reconfiguring eg switch off automatic select Orange, turn off, turn on etc etc - so frustrating...... why doesn't it connect with orange any more?

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start your own thread wit the issue in croatia