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Bought second hand iPhone

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Jxck
Level 1: Joiner
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on ‎26-12-2018 13:05

on ‎26-12-2018 13:05

I recently acquired an iPhone 7 Plus from a second hand owner but discovered it was locked and I can’t put my sim into the device and am currently tied into a very good deal with Plusnet and the seller isn’t co operating in helping to unlock the device is and as well as this if you go to an unlocking shop and get the device unlocked it is short lived and can revert at any moment. Is here any way to get my device unlocked without using the seller or a cheap unlocking store???
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MI5
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on ‎26-12-2018 13:09

on ‎26-12-2018 13:09

@Jxck 

How to unlock here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151883 Posts
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Registered:

on ‎26-12-2018 13:09

on ‎26-12-2018 13:09

@Jxck 

How to unlock here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎27-12-2018 11:24

on ‎27-12-2018 11:24

Hi @Jxck, the guide above should help you get your phone unlocked, but if you have any other questions do give us a shout slight_smile

 

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