Solved: Are Ipad orders delayed?

Anonymous · ‎08-11-2016

I wondered if anyone had any info regarding ipad orders being delayed? I ordered and Ipad Air 2 on friday (gold 32mb) and i was meant to have collected today from a local store, but i have only received my order number, ive not been told its ready for collection or anything? When i track my orders on My O2, it doesnt have the order even on there?

Just wondering if anyone else was having the same problems?

MI5 · ‎08-11-2016

I'd give CS a call to see if they have any more info for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-11-2016

I'd give CS a call to see if they have any more info for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-11-2016

More than likely out of stock. Customer service will advise and a call is preferable to live chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-11-2016

That's usually the problem.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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