@Lorraine-61
O2 don't control the app or your phones ability to download it.
We may be able to advise if you can give us more details, such as any error messages etc?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
