Solved: 4G

Charl0-tte_ · ‎15-04-2022

I’ve paid my phone bill and my 4G still isn’t showing that it’s working, I can call out and text out but my 4G is not working

Cleoriff · ‎15-04-2022

@Charl0-tte_ Reboot the phone first and see if that helps. Next check this guide Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone?

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎15-04-2022

@Charl0-tte_ Reboot the phone first and see if that helps. Next check this guide Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone?

Veritas Numquam Perit

MI5 · ‎15-04-2022

@Charl0-tte_

It can take up to 48 hours for all services to be restored.

If longer than that you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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