Solved: sim card

Anonymous · ‎29-09-2016

hi need help cant get my sim card to work its a new card from 02 its a new phone so its new to me

Bambino · ‎29-09-2016

@Anonymous Is your old sim card the same size as the new one? If so, just use that one. You don't need to use the new sim. If the new sim is a different size to your old one you can swap it here: http://swapmysim.o2.co.uk/ or call into an O2 store if you have one nearby and they'll do it for you.

I DO NOT WORK FOR O2

View solution in original post

Anonymous · ‎29-09-2016

i have just got a sony xperia e3 cant get the sim card right can any body help

Bambino · ‎29-09-2016

@Anonymous Is your old sim card the same size as the new one? If so, just use that one. You don't need to use the new sim. If the new sim is a different size to your old one you can swap it here: http://swapmysim.o2.co.uk/ or call into an O2 store if you have one nearby and they'll do it for you.

I DO NOT WORK FOR O2

MI5 · ‎29-09-2016

Are you having trouble fitting the sim in the phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-09-2016

I hope @Anonymous comes back. She appears to have given herself the solution without answering any further questions?

Veritas Numquam Perit

MI5 · ‎29-09-2016

Must have worked it out I guess?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-09-2016

@MI5 wrote:
Must have worked it out I guess?

Probably. I am familiar with the feelings of panic when things don't go to plan...

Veritas Numquam Perit

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