dodgy signal at home

[Anonymous]

I have a Samsung Galaxy Ace. Have had no problems with it in the past, but last 2 weeks or so have been a nightmare. Signal drops off completely on incoming calls within first minute & now also dropping off on outgoing calls as well.

Given that we have 3 o2 masts locally, this does not make sense - verified by a "guru" last week. Followed all their advice, no difference. Called into o2 shop where they replaced my sim card as it was quite aged, no difference.

Any advice most welcome before I throw phone against wall.

[Anonymous]

I think I've read that right VelvetLady

Changing ISP will not affect your Mobile Phone Network but I can understand your thinking.

[Anonymous · Accepted solution]

One other last resort if things don't change and your not stuck in a contract is to change to a Network that gives you a stable signal and data connection.

Ask for the phone to be unlocked which is free on a contract or £15 on Payg as long as its been latched for 12 months.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Test various networks out by using different Payg sims for a week.

Ask for your PAC Code and pass it onto a new network.

It's not the best resolution right now but gives you further options !

I hope instead things settle and you can get back to using your phone and 02's services.

[Anonymous]

Thanks for all the input, especially bandofbrothers. My contract us due to expire in December but can't wait until then for a resolution. More assistance found on here than from anyone at o2. Cheers 😉

[Anonymous]

Your welcome.

I'm Hoping you don't need to leave and things settle down.

Take care.