Unlocking my samsung s8plus from o2

brandon11 · ‎23-05-2020

I have been in contact with o2 on phone and live chat for over 3 weeks..cant unlock/ block my 2 samsung s8plus phonesphone. Need them desperately!!! Can someone help by giving me the correct code!! The customer services have sent several forms here there and everywhere and i have heard NOTHING!! Last cotact 7days ago ??????

MI5 · ‎23-05-2020

@brandon11

All we know here Guide: Unlocking an O2 phone to use a different SIM card

Have you checked if they are locked?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-05-2020

@brandon11

All the info on unlocking is here

Guide: Unlocking an O2 phone to use a different SIM card

If there are issues I will ask our managers to assist. (They won't be on until Tuesday now though)

@Marjo @Martin-O2 @LukasB ?

Veritas Numquam Perit

Marjo · ‎27-05-2020

Hi there @brandon11 , just saw your unlocking query here, thanks for tagging us in @Cleoriff . Are you still stuck with this or need additional help with the unlocking? Please let me know if you need more help and I can get someone on our end to take a closer look for you.

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