MCK code

[Roby]

I have commented on a previous post but I am reposting:

I need the MCK code to "unfreeze" my old phone (renewed contract with O2 got new phone - I wanted to reuse the old phone which I have paid in full - didnt realise it needed unlocking - thought you had stopped locking phones after the contract end!) - so entered wrong unlock code for three times and now the phone is frozen.

spoke to O2 support and Samsung support - O2 say I need the code from the manufacturer and Samsung say I need to code from O2 as they do lock the phones!

I have found online services that can get me the MCK code for between £15 and £17 - how do I trust them? also how do they get the code that O2/Samsung support are not willing to give me?

So if anyone could please help it would be mostly appreciated.

thank you

Roby

[Bambino]

@Roby I will tag our admin @Martin-O2, @LukasB, and @TheresaV but they won't be on until tomorrow.

[Roby]

thank you!!!!

[TheresaV]

Good morning @Roby 

I will send you a private message as I need a few of your details to pass this on 

Thanks for the tag @Bambino 

[Roby]

thank you