Solved: Re: Unfreeze (MCK) Code - Page 3

JoJo5 · ‎10-07-2020

Hi,

Second time posting this, hope I have the right place.

I need an unfreeze (MCK) code for a Samsung that is locked to o2, and has had the network provided code entered too may times so it is "permanently locked". Does anyone have any positive experience with purchasing one of these from a website, and if so which one? I'm aware I will have to pay for this.

Thanks

MI5 · ‎16-03-2021

@Sonatsu

Your phone is locked to a different network (not O2) so you'll ned to contact that network to unlock your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

FionaC1 · ‎23-04-2021

I am being given the runaround with 02 and Samsung. Each saying it's the other to provide an MCK code. I am disabled and been without the phone since 6th April. Somebody please help.

jonsie · ‎23-04-2021

I've asked the community managers to help you on your other thread

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pinkapplejam · ‎19-10-2021

Hi @Martin-O2 @LukasB @jonsie and any o2 community managers, I need an MCK/defreeze code - can anyone help please? TYSM

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