Solved: Samsung Tablet with keyboard case

Anonymous · ‎22-12-2016

Took the Samsung Galaxy Tab A 2016 10.1 out on a pay monthly contract recently. It was offered with a free Keyboard case, for which you had to wait two weeks to order.

This arrived today, but is basically useless as the Galaxy Tab A 2016 10.1 does not fit in the case. Is there any reason why o2 would offer a case that does take the tablet you have purchased.

MI5 · ‎22-12-2016

Someone has messed up somewhere so on give CS a call.
Sounds like they sent you the wrong case.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2016

Someone has messed up somewhere so on give CS a call.
Sounds like they sent you the wrong case.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎29-12-2016

Hey @Anonymous How are you getting on - did you manage to sort out the case in the end?

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