S21 camera fault?

[KateRose91]

Hiya.
I have a new S21 and some of my photos have a line down the screen where one half of the photo is light and the other is dark.
Also some of them have patches of pixilated areas.
Has anyone else experienced this? Is this a fault with the device?
Thank you

[Bambino · Accepted solution]

@KateRose91 Whatever is happening shouldn't be happening to a new phone. Call customer service in the morning and ask them to send you a new phone.

Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.