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Gaik
Level 1: Joiner
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I have just got a new 02 galaxy 23 ultra and all my photos are coming out as if all my photos are dark skinned 

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jonsie
Level 94: Supreme
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You can try the device diagnosis in My Galaxy

Perhaps if it's not a setting issue then return it as unfit for purpose

Within 14 days you have the option of your money back and up to 30 days you can exchange it

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