Solved: O2 Phone I want to use with Vodafone need PUK

Anonymous · ‎03-01-2017

Hi

My daughter give me a galaxy s 5 mini phone I am with vodafone and I wanted to keep my old number so I took it to the vodafone shop and she transfered my number went powered up my new galaxy its now asking for PUK unlock code can anybody help

MI5 · ‎03-01-2017

If it's a voda sim you need the PUK for you need to ask them.
If it's an O2 sim you can find it in your MyO2 http://www.o2.co.uk/myo2 under device details or here http://www.o2.co.uk/apps/getPUK/welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2017

If it's a voda sim you need the PUK for you need to ask them.
If it's an O2 sim you can find it in your MyO2 http://www.o2.co.uk/myo2 under device details or here http://www.o2.co.uk/apps/getPUK/welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2017

Did you get the phone unlocked by O2?

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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