Re: Note 20 Ultra awful echo on calls

HK · ‎05-08-2021

I've had my Galaxy Note Ultra for a few days. When on a call, the person on the other end gets an echo so bad we can't have a conversation. I've tried a few fixes suggested on other forums but they've not worked. I think I may have to return the phone. Its no good to me if I can't make calls!

Anyone have any ideas?

Bambino · ‎05-08-2021

@HK Contact Samsung support before you do anything else: Product Help & Support | Samsung United Kingdom

I DO NOT WORK FOR O2

MI5 · ‎05-08-2021

@HK

If your phone has a cover on or if it’s in a case, try removing it.
Is it the same if you try on loudspeaker?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎10-08-2021

Hi @HK did you find out what the issue was?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Note 20 Ultra awful echo on calls

WiFi calling

Have lost my phone

I am a tad Flummoxed ....... OPPO find X5 Lite.

Wifi calling on Samsung bought from Argos?

Forgotten pass code