Solved: Re: Huawei Mate 20 Pro screen light bleeding

NeilC · ‎24-11-2018

Is anyone else experiencing light bleeding at the edges of their screens of the mate 20 pro? Is this widespread and had anyone had their phones replaced due to the issue?

MI5 · ‎24-11-2018

It's a known issue @NeilC
Huawei are replacing stock so get a call in to customer services to get yours on the list for replacement.
There is a wait of a few days though, I believe.....

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MI5 · ‎24-11-2018

It's a known issue @NeilC
Huawei are replacing stock so get a call in to customer services to get yours on the list for replacement.
There is a wait of a few days though, I believe.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

NeilC · ‎24-11-2018

Thanks for the quick response, I'll give CS a call tomorrow.

MI5 · ‎24-11-2018

Best of luck.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

NeilC · ‎07-01-2019

Received my new replacement mate 20 Pro from Huawei today. Took 2 weeks from sending phone to them and receiving new one, not bad when you consider it was over the Christmas period.

MI5 · ‎07-01-2019

Good result

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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