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HUAWEI P20 Pro

GWAKE
Level 1: Joiner
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on ‎20-05-2019 14:09

on ‎20-05-2019 14:09

So what happens now to my Huawei P20 Pro that I spent the best part of £700 on. Not really fair to not be able to use the functionality I have purchased and what can O2 do to help?
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Bambino
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on ‎20-05-2019 14:10

on ‎20-05-2019 14:10

@GWAKE  Already being discussed here: https://community.o2.co.uk/t5/Android/Huawei-no-longer-getting-Android-securityupdates/m-p/1223921

I DO NOT WORK FOR O2



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Anonymous
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on ‎20-05-2019 14:58

on ‎20-05-2019 14:58

O2 won’t do anything as it’s the handset manufacturer problem 

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Martin-O2
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‎21-05-2019 10:50 - edited ‎23-05-2019 10:34

‎21-05-2019 10:50 - edited ‎23-05-2019 10:34

Hey guys the official response from O2 has been posted here.

 

Edit: 

 

Hi guys, 

 

We now have a Q&A on the Huawei situation live on the community. You can read the Q&A here. 

 

If you have any questions that are not answered in the Q&A please drop them in the thread and we'll do our best to get them answered for you. 

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