Galaxy S6 - cannot forget O2 free wireless networks

[Robsa]

Hi there

Very irritating, I can't tell my S6 to forget O2 free wireless connections.
Normally you long press on a connection and have the option to forget it, but not O2 WiFi. I tried deleting my phones profile in the O2 wireless app, but all that does is constantly redirect me to a registration page.
I don't want my phone constantly trying to join useless O2 WiFi hotspots a I'm walking around London. I have a 20gb contact and it's just irritating, causing unloaded pages and breaks in streaming media.

Please somebody tel me how to remove it! And don't say "just turn off wireless" because I need to connect to others.

[version7point0]

Hi Robsa.

I have seen a number of these so in my opinion this is could potentially be a common issue with Samsung devices running 5.X.

I'll send you a PM so I can try and get this addressed for you.

[Cleoriff]

Hi @version7point0 If this is resolved and is, as you say, a common issue....would you mind coming back to update the thread with a solution or workaround please? Thanks

[viridis]

Why the need for a pm?
This Is a public help community.

[MI5]

Maybe it's connecting to the WiFi Extra hotspots?

[version7point0]

Of course Cleoriff.

[viridis]

Wifi extra?
The new thing that joins O2 free WiFi automatically using your sim id as authentification.
My bet anyway.

[version7point0]

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@viridis wrote:
Why the need for a pm?
This Is a public help community.

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Lines get blurred between what can and can not be said by an employee on a public forum, i've already edited my original post to reflect this being a personal observation and not an official standpoint of either Samsung or O2.

Information I have requested could identify the OP's device and I am sure they would rather this not be posted publiclly.

[jonsie]

But the community needs to know surely. If this is going to be a recurring problem everyone needs to know don't you think! ?

[viridis]

Long press the connection and untick "auto connect"