Solved: Re: Galaxy Ace sim unlock pin

Anonymous · ‎03-01-2013

can anybody help me?

I got a friend a galaxy ace for christmas, not knowing that they had a contract on there old phone.

Now I need a "sim service provider unlock pin" so she can use the phone, any ideas people??

MI5 · ‎03-01-2013

Are you saying you need to unlock the phone to use on a different network? If so and its a PAYG phone you can't do it for 12 months (not through O2 anyways).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-01-2013

Are you saying you need to unlock the phone to use on a different network? If so and its a PAYG phone you can't do it for 12 months (not through O2 anyways).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-01-2013

You may have to return the phone if it's njot over the 7 days cooling off period. As MI5 says, O2 won't unlock a P&G phone for 12 months.

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