Solved: Data

Lucy3 · ‎30-05-2018

I seem to have no data??

MI5 · ‎30-05-2018

Check your MyO2 to see if you have used it all up http://www.o2.co.uk/myo2

Also check for any network issues in your location http://status.o2.co.uk/

Finally try restarting your phone and check mobile data is turned on too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-05-2018

Hi @Lucy3

Check your MyO2 to see if you have used it all up http://www.o2.co.uk/myo2

Also check for any network issues in your location http://status.o2.co.uk/

Finally try restarting your phone and check mobile data is turned on too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-05-2018

@Lucy3 wrote:
I seem to have no data??

Are you in the UK? If the advice above doesn't help, we need some more information from you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎31-05-2018

Hi @Lucy3 & welcome to the Community How are you getting on with this? Did you find out more about your data?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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