cancel
Showing results for 
Search instead for 
Did you mean: 

Costs of Peak and Nonpeak calls/Deleting tabs

Anonymous
Not applicable

Two queries:

 

1. I am a recent O2 user. I didnt Know call charges varied by time of day - I am on a monthly contract and was surprised to see a landline charge of over £3.00 labelled as "peak" and a charge to another 02 phone which I had thought was always free.

 

2. I often find I cant load addtional material as it says I can't open another tab until I delete some that are open. But I cant work out how to delete them!! Can anyone help??

Message 1 of 10
6,574 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

@Anonymous wrote:

@Bambino wrote:

Alternatively, if you are consistently going over your monthly allowance you might want to think about increasing your tariff and minutes. Mobile phone companies are always happy to let you do that. wink


Very true slight_smile

And it just so happens if your tariff is Q112 or before, the chances are that a Q113 tariff will probably be cheaper if you increase your minutes (since data is now included).

 

But with regards to the OP: Peak and Off Peak haven't been relevant on any of our tariffs in the last few years. Back, probably 2007 and before, tariffs had different rates and so everyone's bill shows if the calls were made peak or offpeak but geenerally this is irrelevant as you will get charged a standard rate once your minutes run out - which is usually 35p per minute.

View solution in original post

Message 9 of 10
6,528 Views
9 REPLIES 9

Anonymous
Not applicable

I should have added I have a Samsung S3 mini

 

Message 2 of 10
6,571 Views

Bambino
Level 86: Prestigious
  • 24422 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

What tariff are you on?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 10
6,567 Views

Anonymous
Not applicable

200 mins per month.

 

Message 4 of 10
6,562 Views

Anonymous
Not applicable

200 minutes to what any network/02 etc and when you say the calls are charged I assume your taling after you've used up your allowance

Message 5 of 10
6,559 Views

MI5
Level 94: Supreme
  • 151897 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
You will only get charged after you've used your allowance up so stay inside your 200 mins and you'll be fine. All charges outside the allowance are clearly stated on the website against your tariff details.

To close tabs in your browser press the symbol at the top right of the screen which is a square with a number in it (number represents the number of open tabs) then when they minimise press the red minus sign to close them fully.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 10
6,544 Views

Bambino
Level 86: Prestigious
  • 24422 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

Alternatively, if you are consistently going over your monthly allowance you might want to think about increasing your tariff and minutes. Mobile phone companies are always happy to let you do that. wink

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 10
6,539 Views

Anonymous
Not applicable

@Bambino wrote:

Alternatively, if you are consistently going over your monthly allowance you might want to think about increasing your tariff and minutes. Mobile phone companies are always happy to let you do that. wink


Very true slight_smile
Message 8 of 10
6,537 Views

Anonymous
Not applicable

@Anonymous wrote:

@Bambino wrote:

Alternatively, if you are consistently going over your monthly allowance you might want to think about increasing your tariff and minutes. Mobile phone companies are always happy to let you do that. wink


Very true slight_smile

And it just so happens if your tariff is Q112 or before, the chances are that a Q113 tariff will probably be cheaper if you increase your minutes (since data is now included).

 

But with regards to the OP: Peak and Off Peak haven't been relevant on any of our tariffs in the last few years. Back, probably 2007 and before, tariffs had different rates and so everyone's bill shows if the calls were made peak or offpeak but geenerally this is irrelevant as you will get charged a standard rate once your minutes run out - which is usually 35p per minute.

Message 9 of 10
6,529 Views

Anonymous
Not applicable

@Anonymous wrote:

@Anonymous wrote:

@Bambino wrote:

Alternatively, if you are consistently going over your monthly allowance you might want to think about increasing your tariff and minutes. Mobile phone companies are always happy to let you do that. wink


Very true slight_smile

And it just so happens if your tariff is Q112 or before, the chances are that a Q113 tariff will probably be cheaper if you increase your minutes (since data is now included).

 

But with regards to the OP: Peak and Off Peak haven't been relevant on any of our tariffs in the last few years. Back, probably 2007 and before, tariffs had different rates and so everyone's bill shows if the calls were made peak or offpeak but geenerally this is irrelevant as you will get charged a standard rate once your minutes run out - which is usually 35p per minute.


So thats why the bill still shows peak etc good to know slight_smile

Message 10 of 10
6,525 Views