Changed tariff for wrong phobe

[Raelouise]

I accidentally changed the tariff for the wrong phone and need to put it back as it was with switch up added

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[madasaf1sh]

@Raelouise 

You cant readd switchup once its been removed, as they have no way of adding it back in, and to be fair, it does warn you of this multiple times when changing tariff.. 

SwitchUp can only be added at time of purchase/upgrade.