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Cancelling premium subs

Hawuii
Level 1: Joiner
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on ‎19-08-2024 17:05

on ‎19-08-2024 17:05

Hi, I can not for the life of me figure out how to cancle the premium subscription, it's charging me an extra 20 pound on top of my bill and for me it's too much to pay, I can't keep up. Was wondering if anyone else has been through same thing or can help me out please and thanku. 

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Enlli
Level 69: Guiding Light
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on ‎19-08-2024 17:29

on ‎19-08-2024 17:29

Premium subscription to what exactly?

Guide: Adding and removing O2 Extras  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎19-08-2024 17:44

on ‎19-08-2024 17:44

@Hawuii 

See guides.

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

https://psconsumers.org.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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