on 14-10-2012 08:50
on 14-10-2012 08:50
My daughter has a samsung galaxy ace and she keeps being charged for sending mms messages when she isn't aware that they are as there is no picture. Is there any way I can switch off the mms so she is unable to accidentally send them?
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on 14-10-2012 12:54
on 14-10-2012 12:54
on 14-10-2012 09:52
on 14-10-2012 09:52
I also had two normal text message sent as MMS and was charged for them. O2 online advisors have no idea, and offered a refund. But I wanted to know how to avoid this happening again.
on 14-10-2012 12:54
on 14-10-2012 12:54
on 14-10-2012 14:18
Also switching off mobile data prevents mms being sent or received.
Hope this helps.
on 14-10-2012 14:22
on 14-10-2012 14:22
Along with every other phone function that requires data
@Anonymous wrote:Also switching off mobile data prevents mms being sent or received.
Hope this helps.
14-10-2012 16:08 - edited 14-10-2012 16:09
This I know. I have a kid with an older galaxy model and only allow him to use data on wifi for this reason and the fact that all the apps he usesdemolish his credit otherwise.
on 15-10-2012 20:21
Thanks for your reply. We had already switched off the Internet as she was being charged for internet even when using wi-fi! I think it must be that the texts are too long as one of the answers said.
on 15-10-2012 20:29
Thanks for your reply. I think this must be the problem. 02 didn't mention it when I rang customer services, they kept insisting that she must have sent a picture and insinuating that she was not telling the truth! Not very helpful!
on 15-10-2012 21:36
on 15-10-2012 21:36
on 16-10-2012 09:29
Hi, this is just my two pennies contribution to this post. I too had this problem and noticed that the standard SMS app on the phone would always change to MMS when I had reached 3 sms messages, I downloaded Handcent as suggested and didn't really like it. I then tried "Go SMS Pro" also free from Google Play store. And personally think that is far better than Handcent..
Just my opinion but worth a try
Hope that helps.