cancel
Showing results for 
Search instead for 
Did you mean: 

Calling from abroad. Cannot make any calls whilst abroad

Anonymous
Not applicable

Please help. Since an upgrade on my android device I cannot make any outbound calls whilst I am here in Germany. Have tried the faithful off/on again trick and removed and cleaned the sim card. My account is up to date but I cannot make any outbound calls. I can text and recieve calls and use the internet. Really odd. Can anyone help me please?

Message 1 of 4
5,179 Views
3 REPLIES 3

Anonymous
Not applicable
Do you have O2 travel enabled?

Have you tried contacting via live chat if you cannot call cs?

http://www.o2.co.uk/international/internationalhub

http://www.o2.co.uk/contactus
Message 2 of 4
5,115 Views

MI5
Level 94: Supreme
  • 152124 Posts
  • 651 Topics
  • 28987 Solutions
Registered:
Try a manual network search and select from the different networks available.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
5,100 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7161 Solutions
Registered:

You could also try using the international format or viceversa for the numbers you are calling.

Message 4 of 4
5,092 Views