on 25-11-2014 15:14
on 25-11-2014 15:14
Can anybody please help I am trying to get my o2 3g data sim and dongle to work in my android tablet ,I have entered the APN settings from the o2 site and although the dongle is recognised (blue light flashing ) it will not connect , I have a Tesco data sim (uses the same network as o2) that i tried in the same dongle and that works any ideas ?
on 25-11-2014 15:18
on 25-11-2014 15:18
25-11-2014 15:52 - edited 25-11-2014 15:54
25-11-2014 15:52 - edited 25-11-2014 15:54
what apn settings are you using?
on 25-11-2014 16:03
on 25-11-2014 16:03
on 25-11-2014 17:16
on 25-11-2014 17:16
I can't help on this one. My HP Slate has its own datapass which I can top up if needed. I used this with no problem when away this weekend. Otherwise I use the Tablet over Wifi (both at home or when abroad)
Veritas Numquam Perit
on 28-11-2014 10:41
Hi,
The APN settings are from the o2 website.
Regards
Mark
on 28-11-2014 10:56
on 28-11-2014 10:56
Check your apn's against those listed here by device type (I assume Android) http://www.geeksquad.co.uk/articles/o2-apn-settings
If this is still giving you issues and the dongle is showing as connected, I can only assume that you don't have any data allowance left.
Can yoou check to see if you have data remaining either in your MY O2 http://www.o2.co.uk/myo2 or by calling CS ? http://www.o2.co.uk/contactus
on 29-11-2014 02:14
on 29-11-2014 02:14
on 29-11-2014 02:19
on 29-11-2014 02:19
on 29-11-2014 14:20
on 29-11-2014 14:20
hi there,
Tesco mobile does use the O2 network but they are your service provider not O2. If you ring 202 they cant help as they don't hold any of your details.
I would imagine Tesco do have their own settings and Apns, as mentioned above. I would say if with the inf provided it's still not working You need to ring Tesco mobile.