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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 3725 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 24545 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 9919 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3430 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 407703 Views
  • 3421 replies
  • 12 kudos

Pay As You Go: Introducing "Rolling Plans"

It's an exciting day. Today we're launching "Rolling Plans", a new Pay As You Go tariff that offers a new, contract-free way for customers to stay connected flexibly and minimise the need for manual top-ups. More info on Rolling Plans O2 Rolling Plan...

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Chris_K by Former Staff
  • 19735 Views
  • 35 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 35785 Views
  • 89 replies
  • 4 kudos

Community Rewards: February 2024

Afternoon people Hope we're all looking forward to the weekend Please find some more information on the O2 Community Rewards for February. These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreci...

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Dave-O2 by Community Manager
  • 4984 Views
  • 34 replies
  • 0 kudos

Introduction of Single Virgin Media O2 ID

*This article has been updated to clarify previously published information. Hey folks Just sending this out to provide an update regarding our new feature that allows Virgin Media O2 customers to link the sign-in details for both their My Virgin Medi...

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Dave-O2 by Community Manager
  • 7313 Views
  • 19 replies
  • 0 kudos

Community Rewards: January 2024

Happy Friday everyone Please find some more information on the first O2 Community Rewards of 2024 for the month of January These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contrib...

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Dave-O2 by Community Manager
  • 5112 Views
  • 28 replies
  • 0 kudos

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 2226 Views
  • 2 replies
  • 0 kudos

Community Rewards: December 2023

Good afternoon Please find some more information on the O2 Community Rewards for December These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we would...

Dave-O2 by Community Manager
  • 5209 Views
  • 22 replies
  • 0 kudos

Priority’s Advent Calendar

What is Priority's Advent Calendar? Every day in December, Priority is ramping up the excitement as we countdown to the best day of the year We’re giving away thousands of prizes with Priority’s advent calendar, where members have the chance to win p...

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Chris_K by Former Staff
  • 7282 Views
  • 9 replies
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Disney+ - New Tiering Structure

Hey, everyone Today 1 November 2023, Disney has announced some changes by launching a new Disney+ pricing structure with three separate plans. The three plans being introduced are Standard With Ads, Standard, and Premium. More details on this structu...

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Dave-O2 by Community Manager
  • 3076 Views
  • 8 replies
  • 1 kudos

iPhone 15 & Watch Series 9 Megathread + FAQ's

We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below iPhone 15 Links for Pay Monthly customers iPhone 15 iPhone 1...

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Chris_K by Former Staff
  • 85548 Views
  • 368 replies
  • 4 kudos