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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 4421 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 26181 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 10643 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 3715 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 415941 Views
  • 3427 replies
  • 12 kudos

Community Rewards: May 2018

Hey everyone! After a fairly sunny and definitely busy month, I'm sure you're all looking forward to the Community Rewards Each month we like to give a big shout out to those members that contributed to our Community by either asking questions, answe...

EmilieT by Former Staff
  • 25311 Views
  • 42 replies
  • 0 kudos

New GDPR-related community account features

Hey everyone, If you haven’t heard about GDPR, where have you been for the past 3 months (or longer)! No doubt you’ve received an influx of emails recently from companies telling you about the changes. We’ve made a few changes on the O2 Community to ...

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Marjo by Former Staff
  • 17989 Views
  • 43 replies
  • 5 kudos

OnePlus 6 - Pre-order now available

Hey Guys,We're proud to announce that the new OnePlus 6 has been revealed today and it's only available through OnePlus and O2. Even better news, you can pre-order yours right now, here. Still need some convincing that the OnePlus 6 is a beast and ha...

Chris_K by Former Staff
  • 19563 Views
  • 27 replies
  • 1 kudos

Community Rewards: April 2018

Hi all! I hope you're having a lovely day today. It's that time of the month again... Community Rewards! Each month we like to recognise those many people who contribute on our community by asking and answering questions and participating in discussi...

Marjo by Former Staff
  • 16294 Views
  • 30 replies
  • 1 kudos

TU Go is closing 30th November

Hey all,We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through ...

Chris_K by Former Staff
  • 157581 Views
  • 1061 replies
  • 1 kudos

New Community Manager

Hi everyone! My name is Emilie and I will be joining the Community Team, working alongside @Marjo and @Martin-O2 to make sure everything runs smoothly and help you keep this a fun place to share your knowledge about all things O2 and much much more. ...

EmilieT by Former Staff
  • 31730 Views
  • 27 replies
  • 4 kudos

Huawei P20 & P20 Pro. O2 Pre-order starts 29 March.

Hey all,If you didn't see it, Huawei have today announced their amazing new P20 and P20 Pro smartphones, and you'll be able to pre-order them on O2 from 29 March.Both new P20's have a serious eye on photography, with some of the biggest batteries ava...

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Chris_K by Former Staff
  • 39698 Views
  • 35 replies
  • 1 kudos

O2 wins largest spectrum share in latest auction

We're proud to announce our £500M+ investment in the latest spectrum auction. That’s what powers a network, and ours is about to get even better. How, exactly? Our spectrum acquisition means more 4G for you as well as being 5G ready for the future, a...

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Chris_K by Former Staff
  • 26832 Views
  • 52 replies
  • 2 kudos

Update on the O2 Webmail closure

Hi guys, As most of you are aware the O2 webmail service will be closing on the 20th June 2016. Several recent email's from O2 have stated that your email account will be closing on different dates. These dates were incorrect and I can confirm that y...

Martin-O2 by Former Staff
  • 23155 Views
  • 74 replies
  • 0 kudos

Aura in the UK, by Telefónica

Hey everyone,At MWC 2018 Telefónica shared more information and details around Aura. Aura is Telefónica's new cognitive artificial intelligence platform which can answer questions about your account and will adapt to your needs the more it’s used. Au...

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Chris_K by Former Staff
  • 10947 Views
  • 13 replies
  • 0 kudos