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Introducing - iPhone 16e - ORDER NOW

Good afternoon, folks I'm excited to share that the brand new iPhone 16e is NOW available to order HERE This is available in two elegant matt finishes — black and white and in 128GB, 256GB, 512GB storage options. You also currently have the chance to...

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Dave-O2 by Community Manager
  • 2528 Views
  • 19 replies
  • 1 kudos

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 34493 Views
  • 55 replies
  • 1 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 5484 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 28503 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 13129 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 4152 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 436562 Views
  • 3429 replies
  • 12 kudos

Support for those affected by earthquakes in Turkey & Syria

Virgin Media O2 is saddened by the devastating earthquake in Turkey (officially known as Türkiye) and Syria and is taking steps to support customers and the relief efforts. Virgin Media O2 will: Credit back the cost of voice calls and SMS messages fo...

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Chris_K by Former Staff
  • 1806 Views
  • 0 replies
  • 3 kudos

Community Recap: January 2023

Hiiii Was January fast or slow? I honestly can’t tell. Time waits for no man, I suppose and February decided to come anyway. It was a steady start to 2023 here on the community with lots of great games, discussions and announcements. Let’s check out ...

Breanna by Former Staff
  • 2281 Views
  • 3 replies
  • 2 kudos

Samsung Unpacked - 1st Feb 2023 @ 6pm

Hey all, Some of you may be aware already, but Samsung will be hosting their annual Unpacked event tomorrow, kicking off at 6pm UK time and you can watch it here. As always we have no official information, but we're buzzing for what Samsung may have ...

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Chris_K by Former Staff
  • 2686 Views
  • 8 replies
  • 0 kudos

Virgin Mobile customers begin move to O2 Plans

Hi everyone, Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans. From February, the company will start sending communications to ...

Martin-O2 by Former Staff
  • 4464 Views
  • 12 replies
  • 0 kudos

O2 Roam Freely Lounge - Depart from LGW in style

O2 eliminates the stress of travel this summer with the ‘O2 Roam Freely Lounge’ - a limited-edition holiday haven at Gatwick Airport O2 today launches the latest chapter in its ‘Roam Freely’ campaign with a one off limited-edition airport lounge spac...

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Chris_K by Former Staff
  • 10738 Views
  • 5 replies
  • 0 kudos

Amazon Prime joins O2 Extras + Christmas Offers!

Hey everyone, We’ve got some exciting news to share this week, as well as a reminder on some of our fantastic Christmas deals and offers. Firstly if you’re not familiar with O2 Extras, it’s a way for you to get a little extra, on us. When you take ou...

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Chris_K by Former Staff
  • 2677 Views
  • 5 replies
  • 0 kudos

Community Rewards: November 2022

Can you believe that it's December already? Not only does that mean it's time for ‌ Christmas 2022 on the O2 Community ‌, but also time for another rewards post! Every month we reward members who have been extra helpful in the O2 community, those who...

Breanna by Former Staff
  • 5743 Views
  • 25 replies
  • 2 kudos

Community Recap: December 2022

Hello and Happy New Year! Welcome to 2023 December was thoroughly wintry and some of us even got to see a bit of snow! ‌ Christmas 2022 on the O2 Community ‌ finished off with a bang and it was great to see so many taking part and joining in on the a...

RafaC by Former Staff
  • 2088 Views
  • 3 replies
  • 0 kudos

MyO2 App Update - Direct Debits

Hey guys, We’ve got some great news to share. We’re launching a brand new capability into our MyO2 app to allow you to manage your direct debit details easily and more efficiently. You’ll be able to view and change your direct debit account details i...

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Marjo by Former Staff
  • 14944 Views
  • 17 replies
  • 1 kudos

SMS over Wifi Calling

Hey everyone. I have some fantastic news to share on a network functionality customers have been asking about for a while. We’re excited to confirm that we’re now expanding the Wifi Calling capability to also work with SMS. This means customers who a...

Chris_K by Former Staff
  • 39213 Views
  • 43 replies
  • 3 kudos