upfront refund credit rejected

[refund100]

I am new customer at O2 I just sign up my credit check got decline before credit check I gave 100pound upfront credit got decline where my upfront refund

[jonsie]

Your bank still has your deposit as they hold it in reserve if your application is accepted

It will be made available again to you typically in 5-7 working days depending on your banking policy

[Bambino]

@refund100 This is not O2. This is a customer community. The money you paid is just pending. If you've been declined it will be refunded. Probably takes 48 hours. How to find help & contact O2: A Guide - O2 Community