Solved: "Busy network"

AndyT1 · ‎30-11-2021

Hi!

Data connection has been very slow and worsening in my location over the last few months. When checking network status for my location, DN14 6RU, this message has been displayed now for weeks:

"Our Network can get busy in this area.

This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better. Our top tips for staying connected would be to find local Wi-Fi hotspots and download whatever content you need whilst connected to Wi-Fi, so you can still enjoy it on the move."

No Wi-Fi available, so I was hoping for a realistic timescale to expect improvements.

Thanks.

MI5 · ‎30-11-2021

@AndyT1

O2 don't give timescales for updates and repairs.

There is a nationwide upgrade programme ongoing but no specific details are known outside of O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-11-2021

@AndyT1

O2 don't give timescales for updates and repairs.

There is a nationwide upgrade programme ongoing but no specific details are known outside of O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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