Solved: order?

charlotte13 · ‎05-09-2023

i’ve had a text this morning from “my O2” saying that my order has gone through, it’s an NC order number, but i haven’t ordered anything!

when i’ve checked on my app it says vas change, and now i’m really worried! what can i do!?

Enlli · ‎05-09-2023

Worrying but we know these are system generated messages when a customer is moved from the old billing system onto the new.

Lots of people been getting them, but in truth it's nothing to worry about an nothing will change

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎05-09-2023

Worrying but we know these are system generated messages when a customer is moved from the old billing system onto the new.

Lots of people been getting them, but in truth it's nothing to worry about an nothing will change

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2