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incoming calls

goldenoldie
Level 1: Joiner
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I left a message for the tech team, haven't received an answer. Query is.

I can receive all incoming calls except those from my partner, also on o2, he gets the engaged/busy tone when he rings me but i receive his texts. how do i get back to receiving his calls as well.

 

thanks

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Enlli
Level 69: Guiding Light
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Tech Team will not call you.

Best dealing with the social media team

 Message them on

Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
Level 66: Unequalled
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Registered:

First thing is to check you have not blocked his number by mistake @goldenoldie 

What type of phone do you have?

If you swap sims (so your phone has his sim in it, and his phone your sim) what happens?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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