on 23-09-2024 17:36
I left a message for the tech team, haven't received an answer. Query is.
I can receive all incoming calls except those from my partner, also on o2, he gets the engaged/busy tone when he rings me but i receive his texts. how do i get back to receiving his calls as well.
thanks
on 23-09-2024 17:45
Tech Team will not call you.
Best dealing with the social media team
Message them on
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG)
on 23-09-2024 17:48
First thing is to check you have not blocked his number by mistake @goldenoldie
What type of phone do you have?
If you swap sims (so your phone has his sim in it, and his phone your sim) what happens?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here