on 27-11-2024 07:32
Hi, I don’t know if someone can help me here. I’ve just signed up to O2 and requested an eSIM. I’ve moved from my previous network which was Vodafone to O2 and now for the last three days I cannot use my phone because I have no network and my eSIM card has not activated. I can’t log into the O2 account because it keeps on sending me an activation code as I have no network I cannot receive the code To log into my account
Solved! Go to Solution.
on 27-11-2024 08:00
The quickest way would be to go in store with photo ID and we don't advise esims because of this issue.
on 27-11-2024 08:00
The quickest way would be to go in store with photo ID and we don't advise esims because of this issue.
27-11-2024 08:00 - edited 27-11-2024 08:03
27-11-2024 08:00 - edited 27-11-2024 08:03
Use wifi and log into thew myo2 app, if you cant then you will need to speak to o2 Guide: How to find help & contact O2
Why o2 cant email an esim and activation code like all other networks is beyond us
All the details on how to activate the esim are here eSIM - How to activate