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Forum Posts

Resolved! Really bad signal in North Somerset

Really bad signal in North Somerset can hardly use my iPhone 12 , was told upgrading would improve signal issues on my iPhone 8 and is just as bad and no 4g

Andpick80 by Level 1: Joiner
  • 806 Views
  • 1 replies
  • 0 kudos

Resolved! eSim proceedure

Hi team Background:I have a Galaxy Watch 4 on order and have been sent an 'eSim voucher' after a conversation with one of the sales team via chat. This, at £5 is unlimited data and can be linked to my phone (GNote20U5G). My problem:Instructions say t...

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5684 Views
  • 2 replies
  • 2 kudos

Resolved! Can't Receive call From Three Users

Hello This Is Prashantkumar Nai I am The Account holder,I did not received call from three users since i am joined into the O2,I recently Talk with Three Network team as well they suggest me that please contact your current network Provider

Prashant by Level 1: Joiner
  • 760 Views
  • 2 replies
  • 0 kudos

No mobile plan found

I have just got my new phone and have inserted the sim, however, when I go to my settings it says the mobile plan can't be found. I need help to fix this

Ogame31 by Level 1: Joiner
  • 673 Views
  • 2 replies
  • 0 kudos

Abysmal Data Coverage in Plymouth

Good afternoon.I live in Plymouth and have recently transferred from Vodafone to O2. Why is your data coverage so abysmal as struggle to get internet wherever I go? I didn’t have this issue with Vodafone and considering getting a SIM only deal with t...

JKE by Level 1: Joiner
  • 715 Views
  • 3 replies
  • 0 kudos

Resolved! 3 New Contracts / Multisave

Hi, myself, husband and son are all due to renew our contracts. We all have our own O2 accounts that are paid from the same bank account. We know what we want, 2 x S21 & 1 x Iphone12. When we renew we will all be going on to refresh accounts and i th...

R8 by Level 1: Joiner
  • 971 Views
  • 1 replies
  • 0 kudos