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Forum Posts

Resolved! Incoming calls not received

I am being told that some callers are being immediately cut off when they call my number. Please advise how to fix this.

Car5 by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Increasing storage

How do I increase my storage space? I’m always having to delete apps 

Chester by Level 1: Joiner
  • 966 Views
  • 3 replies
  • 0 kudos

Resolved! Spam text messages

Hi there,I have been getting spam text messages (about 3 or 4 a day) from various numbers telling me I have a voicemail and I need to click on a link. It is clearly spam and I have tried blocking and reporting the spam, but it's still happening. I fa...

Resolved! Voicemail abroad

HiIm trying to work out how i can access my voicemail abroad. I haven't been given a number to dial. I normally just dial '1' in the UK, but this doesn't work when I'm abroad.ThanksG

Mob456 by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Signal issues

Hello! We are moving house over the weekend but both myself and my Husband (both on o2) have noticed that the signal is really bad in our new house - It says we have 4G but nothing will load and it's impossible to make a phone call. Our new postcode ...

SophieDL by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

Resolved! Best mobile for WhatsApp Business

Hi I have a Galaxy S9. I use it at work for a WhatsApp Business app (as well as a couple of family WhatsApp groups and normal phone usage). I use my PC to 'chat' on the WA Business system and obviously have to use my mobile to make the WA business ap...

DougCarr by Level 1: Joiner
  • 678 Views
  • 1 replies
  • 0 kudos

Resolved! Claim free pair of galaxy buds live

Hello so I’ve just ordered a new tab and it’s saying on the email claim a free pair of galaxy live buds. I received my tab today with no ear buds so I’m very confused as to how to claim these or do they come separately or what? Please help.

Resolved! No WiFi Calling on 5G Sim

My shinny new IPhone 12 arrived yesterday but the 5G sim that came with it won’t work with WiFi calling. This matters to my because although the O2 map shows us to have coverage we have none at all. The phone works on WiFi with my old 4G sim. Am I mi...

IanR by Level 1: Joiner
  • 585 Views
  • 1 replies
  • 0 kudos