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Forum Posts

Nintendo switch

Hi I’ve ordered a Nintendo switch great console and have paid £30 so far I’ve not revived the consol or had any other information other than an order number

Stevea41 by Level 1: Joiner
  • 565 Views
  • 2 replies
  • 0 kudos

Resolved! Phone Credit

Hello. I am considering getting a new phone for my birthday in August. I am considering a Samsung Galaxy A71 on a 3 year pay monthly contract. Currently I use a Nokia Lumia on a Pay As You Go Basis. I am changing my service because I regularly almost...

Jeffrey by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos

Resolved! SIM 1 not provision

Hi, What does the message "SIM 1 not provisioned" mean? I ordered my upgrade online and received it today with a new SIM card. I am able to connect to Wi-Fi etc but I cannot make/receive voice calls or text messages. Does the "SIM 1 not provisioned" ...

Resolved! Blacklisted

Hi, I have purchased a Samsung S8 G950f and found that it is blacklisted, I did a proper search and found that it was blacklisted by o2 (UK) on 28/05/2018 at 10:44:33am. As you can see, the phone has been on the blacklist status for a long time (almo...

MartinB by Level 1: Joiner
  • 2026 Views
  • 6 replies
  • 0 kudos

International dialling tone on Wifi calling

Hi, sorry if this is in the wrong place. I have an o2 phone number. Since lockdown, I've been routing our old work landline to my mobile phone. I'm potentially going to be in France for several months, I can work remotely, but my boss doesn't want ou...

elenar by Level 1: Joiner
  • 3560 Views
  • 7 replies
  • 0 kudos

Resolved! Gurus

During lockdown the gurus have not been in the O2 shops. Are they going to be back from tomorrow (17th)? Regards, Annette

Annette_H by Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

Option of WiFi calling has disappeared from my phone entirely - Samsung S20 5G

Davie by Level 1: Joiner
  • 2687 Views
  • 15 replies
  • 0 kudos

Resolved! Dual sim

I have just purchased an iPhone 12. I'm on pay monthly, I want to add a Spanish sim and use the dual sim facility. How do I do this please and what kind of sim should I get. Thanks

Ww1 by Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

Resolved! New contract not showing

Hi,Help please.I made a new cintract last Thursday and i can't see anything updated on my o2 account and i alao cant check my balance. Its like i never did it.

LiviaCiuc by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Port failed - does the number revert to O2?

Hi All, struggling with a porting issue - hope someone has some ideas I can try - I have had lenghty chats with both O2 and Vodafone live chats to no avail : ( I treid to port my O2 number to Vfone - but something went wrong and the order with VFone ...

BK22 by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos