Get tech support for your O2 issues

Resolved! New mobile phone

Yesterday I purchased a new mobile phone from the Broadmead, Bristol store. Knowing I would need the help of an o2 guru I enquired in store and was told I would need to book online as the guru instore had no availability on Thursday. I was astounded ...

QR code for galaxy watch 3

Not sure where to get the QR code which is needed to connect my 4G galaxy watch 3?

Resolved! Incoming calls not received

I am being told that some callers are being immediately cut off when they call my number. Please advise how to fix this.

Increasing storage

How do I increase my storage space? I’m always having to delete apps

Resolved! Spam text messages

Hi there,I have been getting spam text messages (about 3 or 4 a day) from various numbers telling me I have a voicemail and I need to click on a link. It is clearly spam and I have tried blocking and reporting the spam, but it's still happening. I fa...

Resolved! Voicemail abroad

HiIm trying to work out how i can access my voicemail abroad. I haven't been given a number to dial. I normally just dial '1' in the UK, but this doesn't work when I'm abroad.ThanksG

Resolved! How can I cancel my extras? ie Disney+ and Audible

Please could someone tell me how I can cancel my Disney+ and Audible that were free but now I’ve been charged!

Signal issues

Hello! We are moving house over the weekend but both myself and my Husband (both on o2) have noticed that the signal is really bad in our new house - It says we have 4G but nothing will load and it's impossible to make a phone call. Our new postcode ...

My iPhone 12 won’t connect to cellular network

My phone only works on WiFi. I can make calls when not on WiFi but can’t use data, send txt’s use apps or access internet. Please help

Resolved! Best mobile for WhatsApp Business

Hi I have a Galaxy S9. I use it at work for a WhatsApp Business app (as well as a couple of family WhatsApp groups and normal phone usage). I use my PC to 'chat' on the WA Business system and obviously have to use my mobile to make the WA business ap...

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