Get tech support for your O2 issues

Resolved! Boostbox

Hello – I have been trying desperately to find a way of talking to customer services about getting a boost box installed. For mobile phones at the same address, and the reception for all of them is absolutely terrible, I’ve tried calling customer ser...

Resolved! Accessing voicemail on a Nokia 215

I'm trying to access voicemail on my new 215. I've tried researching it, I press one and hold and it simply says not available, I've tried seeting a number for it, that doesn't work either, can you please advise? Thank you

Resolved! Cancel SIM card

hi I’ve been paying for a SIM card I’ve never used, I want to cancel the sim and payments. The SIM card number is [mod edit: please do not post phone numbers on the public board. Thanks!]

Resolved! Unable to receive calls on a Galaxy s21 +

New phone and messages ok but not receiving calls

Resolved! Collection and delivery

Hello I have completed an upgrade today and would like to arrange to collect my phone from an O2 store, can you help me?

Resolved! Number change

Hi, I today recieved a o2 sum only SIM card, when signing up for it it gave the pac code needed from my old Virgin phone so I could keep my old number, when I have put in my sim it is a new number, do u know when it will change over to my old number

Extra £100 Recycle Promo Code not valid

This is my order number ms-518595162 for the Galaxy Watch4 Classic. While trying to enter it under the Promo Code it is returning as invalid. Please assist

Resolved! Device return

Hi, I upgraded my device to a Samsung flip 3 on Friday, I’ve now received it and decided I made a mistake and should of got the Samsung fold z, how do I go about returning this as I did it all online, is there a phone no. To ring, I’ve been on the o2...

Resolved! faulty apple airpods

i recently bought apple airpods, i’ve used them a handful of times and today after not even a week of having them one has went crackly and won’t work?? am i right to say this is faulty and if so how do i get it replaced?

Resolved! Unable to connect to data network when using roaming data.

After breaking my phone I purchased a new iPhone 12 Pro Max. I live in Northern Ireland and whenever I go across to The Irish republic I’m unable to access my network data.data roaming is switched on. Aeroplane mode is off. I have reset my network se...

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