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Resolved! Moving country and keeping UK number- best way

Hi there, I am moving country and would like to keep my UK number, however, I am not sure of the best option here as I would barely use it. Can you swap from a monthy contract sim card to pay as you go and if so, does the pay as you go have an expire...

Problem with text messages - sending and receiving

Ever since I got a new phone on 08/07/21 I've been having problems sending and receiving text messages. I appear to have better phone signal with my new phone than the previous phone that I had for 5 years, however text messages are slow arriving and...

Resolved! Bought Unlimited Data Plan for Mifi Dongle but can't activate sim

Hello I recently bought a MiFi device due to my property not being able to get any broadband. O2 have the best coverage and I am already with them on my phone contract. I followed the steps for the mobile data and since I already have a MiFi device, ...

Resolved! How do I register my pac code on my new phone to use my old number

I have just switched from three to o2. How do I get my old number back? I have a PAC code?

Resolved! Mobile data not working on iPhone

Tried switching on and off, even restored the phone...still not working at al on 4G or 3G

Phone Bill Dispute

I have had an ongoing issue with O2 for 2 months now and not a single person has been able to help me. I had my phone stolen at the start of July and even though I reported it stolen the person who stole it was still able to spend £159.00 on my phone...

Resolved! No connection in Croatia

currently have a 12 m sim only for 100gb, with euro zone and world travel, my iPhone shows the Croatian telecom Telemach, but unable to make call or receive data,any ideas, Can’t seem to be able to speak to an agentThanks in advance

What Data speed is fair to expect in a good coverage area?

Hi,I recently joined O2 after being with 3Uk for many years. I left 3Uk, because they have had a network capacity issue on the cell tower that serves my home address for many months.I checked the O2 coverage map for my area, and it says good indoor 4...

Resolved! Want my new tariff to start straight away

I’ve just got a new o2 sim an when I’ve topped up £30 it’s took £10 straight away and put me on the £10 tariff but I need the £30 tariff for the data but it is saying I have to wait till the 23 September but I need it to start straight away I’ve got ...

Resolved! No signal on new sim card

I got my new phone delivered today with my new SIM card and the new sim isn’t getting any service

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