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Forum Posts

Error Message '0' when sending texts to give digit numbers

Hi, I have a problem when trying to send messages to five digit numbers (e.g my gas supplier with a reading) in that it brings up Error '0'. I have googled it, and I have spoken to O2 and am none the wiser as I don't have a spend cap. O2 have raised ...

IV by Level 1: Joiner
  • 8619 Views
  • 2 replies
  • 0 kudos

O2 Recycle

So I ordered an S21 Ultra 5G on 15th September and was told about the £150 extra offer on O2 Recycle, but was subsequently told there would be a 3 week delay but was assured by the advisor that I could still claim as I had ordered the phone before th...

Resolved! EU roaming

Is roaming usage in Lanzarote included in my package?

MB6 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation my account

Hi more than a month ago I emailed you to cancel my account and I no longer live in uk since January. My son was using the sim and I emailed to cancel the account. But you hadn't cancelled the account and I my self cancelled the direct debit. Has you...

Yasmin2 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

No network on iPhone 2g

Does anyone know why I cannot use my iPhone 2g which is on the 02 network with an 02 SIM card.

Phil10 by Level 1: Joiner
  • 2156 Views
  • 16 replies
  • 0 kudos

Resolved! Changing account email address

My O2 app is showing an email address I do not recognise (it’s an O2 one) when I go to change it to the one I want to use it tells me that email address is already in use. How do I get this fixed

Smilo by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos