Get tech support for your O2 issues

Resolved! Changing sim

I currently have a pay monthly contract which is up for renewal in Feb. The monthly cost to too expensive and does not change on my upgrade options. I have looked at and found a sim only deal but how do I cancel my current contract, take out the sim ...

Resolved! Cant text or call

I cant send texts or make phone calls. My phone cuts off straight away when i try to ring anyone. II am late paying bill but spoke to someone who said my phone wouldn't be cut off. So im confused why it isnt working.

Resolved! Do I need to cancel sim-only contract if upgrading to o2 via a different provider?

Hi. My sim-only contract is due to end 18/11/21. I’ve seen an o2 through Mobile Phones Direct - do I need to cancel my contract and settle up before switching or will be it done automatically once I switch? Thanks

Resolved! No 4G or 5G

I’ve had my new iPhone 13 pro max for a week now. It only operates on Wi-fi. When there is no wi-fi, my phone is useless, I have no 4G Or 5G.

Resolved! My mobile data isnt working but my bill is payed what can i do

Hi my mobile data hasn't been working for the last 3 days since i payed my bills and I'm starting to get annoyed that i can't use something i have payed for what can i do to fix this?