Get tech support for your O2 issues

Resolved! My iPhone 11 won’t connect to 4g/WiFi calling. My O2 issaying it’s activated

My iphone 11 recently ended its contact and it’s currently on a tariff only. I now can’t get 4g or WiFi calling (just 3g). I have updated to 15, and checked my settings, it’s just telling me that it’s not activated and I need to go to My O2. Within M...

Resolved! Not getting Amazon OTPs

Hi there I switched networks a month ago, ever since had no Amazon OTPs. it’s driving me crazy as I have two level verification on my Amazon account which needs OTP to work. Things have come to a head my account is blocked. Amazon today told me it’s ...

Can't connect to home wifi

No one else in the house is having a problem but my p30 is saying no Internet connection, tried turning it off and on again (both phone and wifi hub) nothing is working

Resolved! My o2

Hi, I made an account on My O2 about two months ago - whenever I try to log in it says ‘My O2 is not available to you yet, it can take new accounts up to 48 hours to be activated’ I’d like to know if there are any ways to fix this or log in… Thanks

Resolved! Network issues in Portugal, quick fix required please

How to fix network issues in Portugal with O2

Resolved! Sony Xperia 10 lll - dual sim?

I have my new Sony Xperia 10 lll. I've transferred most of my data over and almost completed personalizing it. I'm still using my old phone until the new one is "perfect". I've inserted the new SIM card sent with the phone. My question is: do I need ...

Resolved! out of country, new phone shows sim but cant access data

TLDR, im in france for work and my trusty Samgsung A17 finally kicked it. It works while plugged in but dies quickly when unplugged. I bought a Iphone 12 mini and slotted in my existing sim card. It picks up my phone number and that im on O2 but even...

Resolved! Transfer data from water damaged phone

Hi, my poor Google pixel 3a has suffered water damage from having been in a very steamy room. The screen is all black and bit blue and cannot be used. My question is, when buying a new Google pixel phone, how can I transfer all my photos and folders ...

Resolved! Can i buy a data only sim for galaxy watch4?

I recently bought a cellular enabled galaxy watch4 am i able to take out a o2 data only sim and connect my watch to it? So i can use that new number as my cellular connection for the watch

Resolved! Travelling to Malta

Hi I will be travelling to Malta on Saturday 9th October and I wanted to double check that I can still use my data and make calls whilst there. I am asking as I wasn't able to do either when I was in Greece in July/August.

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