Get tech support for your O2 issues

network coverage

My mobile reception has always been good. I replaced my phone a couple of weeks ago with a new phone and at first I could make calls as normal. I now have no coverage; the display shows no cells. Visitors to the house have no cells. I have switched t...

change monthly plan

Hello, I am currently abroad in Kenya and wish to obtain a pac code. I feel I am paying way to much for my monthly plan, GBP40 on a contract where I paid my phone off 2+ years ago. Having made several attempts to change my plan, over the last 2 years...

Locked account

My account was locked

Very poor signal in Glasgow area

Has anyone else been having very poor signal in the Glasgow area? I had a Galaxy S22 and around 2 months ago started having issues. It generally seems to show one bar of signal and 5G is active in Glasgow city. at my home just outside Glasgow it says...

iPhone 14 Pro unable to hold connection to the O2 network

The O2 shop in Milton Keynes have now given me my third iPhone (2 x iPhone 14 Pro Max and 1 x iPhone 14 Pro), my fourth SIM and I am still having the same problem - I lose access to the mobile data when the network signal is low and it won't connect ...

Phone says emergency calls only since software update and states not registered to a network

Software update took place and since I have emergency calls only and a notification that I am not registered with anetwork. Can you help.me.please.

Xbox series X processing

Hi!I purchased a Xbox last Thursday. It still says processing but also has this message This part of the order’s already been sent, so it can’t be cancelled - please arrange a return instead do you get tracking with Xbox? Because I’ve had no email wi...

Without service for 11 days after failed sim swap during upgrade!

I upgraded my phone on 7th June (iPhone XR to iPhone 15) where an ESim transfer should have happened but something went wrong and service was bared from my old original sim at the same time! I was told for 4 days by customer services various differen...

Full 4G Signal but internet will not load

Hi, For the last month I have been having issues with internet loading in the BH12 4NQ. I have full 4G signal but the phone will not even send/receive imessages. I know it is not my settings as the phone works fine when I am not in this area, and was...

No Service

This is the third consecutive day that I have no service. Is there an issue in my area?

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