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Resolved! Free Laptop Not arrived with phone

Hi, I recently upgraded to the Samsung S21 5g and selected the promotion to receive the free samsung chromebook with the package i chose. My phone has been delivered but there is no sign of the chromebook.Can you please advise?

Resolved! Cant get through to 02 customers services

Everytime i call 02 it tells me i could be waiting more than 15 mins then cuts me off i need to speak with someone urgent i dont mind waiting on hold but to get cut off without the choice is shocking

Resolved! Samsung s10 - pattern lock not working

Hi there, I've recently been given my partners old Samsung S10 - transferred all across and set up a pattern passcode - i've not finishing setting it up, but got what i needed so far. I've turned it on this evening and the pattern lock is not recogni...

Resolved! Phone not provisioned for voice

Changing from o2 to virgin ive asked to have my phone unlocked, I was told that my phone is already unlocked but when i put the virgin sim card in its says phone not provisioned for voice

Resolved! Order is “awaiting stock”

I ordered EarPods about 2 weeks ago and they’ve been “awaiting stock” ever since then. Not sure why I could order them if they weren’t in stock. How do I cancel my order and get a refund?

Unable to access data and 4 g while on holiday in Tenerife I have plenty of data available and 4 g i

PI am unable to access mobile data or 4g services while on holiday in Tenerife. I have data left and 4g is available. My phone has defaulted to Movistar

Resolved! PIN number

My old phone is asking for a pin

Resolved! Calls diverted

I paid my bill but my phone is still diverting calls I paid the bill on the 4/111/2021it’s now the 9/11/2021i can’t even ring anyone about it

Resolved! "The Service You Are Attempting To Use Has Been Restricted Or Is Unavailable" When Roaming

I am from the UK and currently roaming in the US. Despite being told in a text message on arrival that I have 200 minutes of calls every day here, every time I try to make a call I get a voice message of a man telling me "The Service You Are Attempti...

Resolved! New to o2, when will my old number start working on this phone?

When will my number change to this phone

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