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Resolved! WiFi calling on Iphone 12 Pro Max

Please can you advise how I activate wifi calling. I have followed the procedure on my phone settings but it is advising to contact O2. Perhaps I just need another SIM card or firmware update. Any help would be appreciated Thanks

Resolved! Data use in United Arab Emirates

Hi, is there any tariff, sim, bolt on or other means available from o2 whereby I can use my UK allowances in the United Arab Emirates?Thanks.

Andy_66 by • Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Asphalt 9 legends £100 tokens redemption

Hi I have been looking everywhere for information on how to get/redeem the offer with the Sony Xperia 1 iii for £100 on asphalt 9 legends and cannot find any information anywhere...??? I have loaded the game up and there's nothing there. Can anyone p...

Resolved! How to get my SIM metwork unlock PIN?

I have put my SIM into a new phone, because the one I was using dided yesterday.The new device is asking for a SIM metwork unlock PIN, but I don't remember it. Nor I have it written down anywhere. Can I activate my SIM through my O2 app? If so, would...

Oleksiy by • Level 1: Joiner
  • 1090 Views
  • 3 replies
  • 0 kudos

Resolved! Change bank details to business account

Hi, I have recently gone self employed and use my phone as my business phone and would like to change my billing details to my business bank account. I have tried this on the app but I can’t change name to my business account name?

DannyC16 by • Level 1: Joiner
  • 1258 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch

If I buy the Apple Watch on pay monthly as a Christmas gift for my partner does his iPhone also need to be on o2, as he is currently on virgin. thanks

Resolved! Changing network

I have recently received a new SIM from a different provider. I tried to install but was informed by phone is locked. I have tried to phone the customer service number but due to being automated I can not find the answer I need. I have tried logging ...

Lorna2 by • Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling O2 Contract due to poor service

I have been calling and calling 202 to cancel my contract with O2 and pay off the remaining balance I have with O2 due to poor network coverage and generally bad reception. I called 5 times already and every time an agent picks up, they just drop the...

Resolved! Wrong Email

I just brought a new product from o2 and signed up for the service but I put in the wrong email. my order number is ms-319328874Because I put the wrong email I haven't gotten an email with my order details or new contact can I be sent that please my ...

Kezia by • Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos
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