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Forum Posts

Resolved! text over WiFi

I am in a not spot for O2, so rely on WiFi call to make and receive calls. But this does not allow for texts other than iMessages. EE network does allow texts over WiFi. Why does O2 not do this?

RLHDevon by Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

Resolved! Network Coverage issue

I am moving to an area where there is no O2 network coverage. I have walked around the village and can find no signal anywhere. I have heard about devices which allow you to create your own small coverage area either by boosting any signal which can ...

Joe16 by Level 1: Joiner
  • 806 Views
  • 4 replies
  • 0 kudos

Resolved! returned during 14 day period but no more communication

Hi, looking for some help. I decided to upgrade my phone and went with an iPhone 12 Max pro. Before it arrived, I had changed my mind after realizing it would be too large (I currently have an iPhone SE). Knowing that there's a 14 day cooling off per...

nosim1970 by Level 1: Joiner
  • 729 Views
  • 3 replies
  • 0 kudos

Resolved! Internet speed very slow like 3G with my new phone

With my new phone, internet speed is very slow when using mobile data and 4G is shown ( works fine with my wifi) . Other phones with O2 much faster in the same place. Please help what to do?

nanae by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Resolved! I need help with a Samsung s21 5G 128GB ODIN MODE (SVB Fail)

Hi, when we returned from a meal out last night, her handset was locked in ODIN mode (SVB fail). I tried switching off, but it restarted itself and landed back at the same page. What can I do?

Ray7 by Level 1: Joiner
  • 11263 Views
  • 3 replies
  • 0 kudos

Resolved! Fraud

I am being charged for iPhone 13 I didn’t order 

Suebou by Level 1: Joiner
  • 703 Views
  • 1 replies
  • 0 kudos