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Forum Posts

02 SIM Network Unlock PIN

I have just signed up with O2 and received a Pay Monthly SIM. When I put the SIM in my phone I get a Network Locked message and a request to enter a "SIM Network Unlock PIN". I eventually managed to get through to O2 and they suggested entering "0000...

Ruraidh by Level 1: Joiner
  • 533 Views
  • 5 replies
  • 0 kudos

e-sim

Still waiting for my e-sim to be activated [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

bill

why is my bill so high?

brokeboy by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

viewing bills

I have a business account and viewed bills online before and now it says the page can't be found. It's not a wrong address, I clicked a link on my account page, so it's the page thats brokenI have also tried other browsers. the same message appears e...

Dimps by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Sim blocked

I need a puk code my sim is blocked when I sign into my 02 account it's saying it's sent me a 6 digit code for confirmation but because the SIM card is blocked I have no service or signal I'm not receiveing the message with the code and I'm in work h...

JM13 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Booking returns reference number

I have already rang and spoken to someone regarding sending my Samsung fold 4 back for repair as there is a software problem. I didn't get a booking returns reference number from them to fill out the royal mail returns form. Thank you

Mt25 by Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Converting a physical SIM to an eSim in an Apple iPhone 16

I've put my physical nano SIM from my old phone in a new iPhone 16 with iOS 18.This is all working fine without issue. I then tried the "Convert to eSIM" in the iPhone 16 settings, but this fails with this error: So I was wondering if anyone else had...

eSIM.PNG
biscuits99 by Level 2: Apprentice
  • 910 Views
  • 5 replies
  • 0 kudos

Mobile data O2 Not working !! 😕

I have my O2 number for some years now. My signal went from 4G and working fine. To showing H+ or even worse...E. and no proper signal or connectivity for last 2 months! What is happening to your 4G signal O2? This is outdoor and inside. West London ...

Nico1 by Level 1: Joiner
  • 2757 Views
  • 3 replies
  • 0 kudos