Get tech support for your O2 issues

Resolved! Age restriction won’t come off!

Hi I have tried taking age verification off my device online, after entering my credit card details it will not verify! It repeatedly says it’s not a credit card when it is! Need this taken off asap.I have tried contacting 02 on a numerous amount of ...

Resolved! Number changed

Hi my phone number hasn't been transferred onto my new sim. I previously provided my pac number to do so.

Resolved! Swapping from virgin to 02 on volt package. EMERGENCY CALLS ONLY HELP

I need some technical support please. I called up xmas eve to swap from virgin to 02 on my new volt bundle. I gave my PAC code etc to change my number over. Yesterday at 12pm my virgin sim card went off and said no longer registered, so i inserted th...

Resolved! webchat

How do I start a webchat with o2?

No Visual voicemail in Samsung S21 ultra 5g Mobile

Hi,I haven't found a way to enable visual voicemail in Samsung S21 Ultra 5G. My mobile is not listed in the O2 help and support section. I've tried to switch to Google's phone app, but the setting is disabled there as well. Does o2 support VVM for sa...

Resolved! SMS Charge to output of marketing

It’s cost me 30p to optout of Wickes marketing by texting stop to 88882. Why do I need to pay to opt out of a company’s marketing?thanks

Resolved! Free apple tv

anybody know how to cancel the free Apple TV when the year is up and you start getting charged?

Resolved! Reolink Camera

Anyone set up Reolink Camera? Never used a pay as you go sim card! How do I activate it?

Resolved! Mast affecting TV signal

Since working on the mast in bn3 are my TV signal is pixelated

Resolved! Need to make an order change

Hi, I have just completed an order for. Galaxy watch4. On completion I've realised I ordered the 40mm not the 44mm. I can't seebhow I can amend or cancel my order to change this mistake. Please let me know. Thank you in advance Dan

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